Privacy Policy
How Brett Whitney Media collects, utilizes, and safeguards your personal information, website usage data, communications, and production media.
Effective Date: October 2026 • Operating Entity: Brett Whitney Media • Fargo, North Dakota
1. Information We Collect
We collect personal, technical, and transactional information necessary to deliver commercial, portrait, and aerial media services, manage client engagements, and maintain platform security. This includes:
- Client Contact & Identity Details: Full name, email address, phone number, company/organization name, and billing/mailing address provided when inquiring, booking a session, or executing agreements.
- Session & Production Details: Creative briefs, shoot locations, attendee/participant names, scheduling availability, and artistic preferences submitted through our booking gateway (
schedule.brettwhitney.media). - Client Portal & Gallery Activity: Account credentials, session tokens, favorite selections, and download records generated within our client portal (
brettwhitney.media/portal) and delivery vault (clients.brettwhitney.media). - Communications & Correspondence: Emails, inquiry messages, and attachments exchanged with our studio team.
- Technical & Browsing Telemetry: Anonymized device telemetry, browser type, operating system, page engagement metrics, referring URLs, and approximate geographic region collected automatically when browsing our web properties.
2. Image Storage, Delivery & Intellectual Privacy
Client visual assets are among your most sensitive personal data. We maintain strict production handling:
- Private Client Galleries: Proofs, master edits, and high-resolution files are delivered via access-controlled, authenticated client vaults. Galleries are private and access-restricted by default.
- 120-Day Active Hosting Window: Delivered digital gallery files are guaranteed to remain actively hosted and available for client download for up to 120 days following completion. Clients are required to download, back up, and secure their delivered media within this window.
- Post-120 Day Archive Retrieval: Following the 120-day delivery window, files may be removed from active online servers to maintain platform resources. After 120 days, clients must contact Brett Whitney Media directly to check whether archived masters remain available. Permanent indefinite file retention is not guaranteed without an explicit long-term archiving contract.
- Portfolio & Promotional Use: We respect client preferences. Any public portfolio, website, or social media showcase of client imagery is conducted in accordance with signed model releases and commercial contracts. Clients may request unlisted/private status for sensitive personal or commercial projects.
- Archival Redundancy: RAW captures and master edits are retained in encrypted, redundant storage and backups to safeguard against data loss.
3. Booking, Retainers, Invoicing & Payment Security
Session scheduling is managed through our calendar gateway (schedule.brettwhitney.media). Retainers and production invoices are billed through our secure financial platform (billing.brettwhitney.media).
We do not process, store, or transmit raw credit card or banking details directly on our web servers. All financial transactions are handled through PCI-DSS Level 1 compliant payment gateways (such as Stripe) with end-to-end encryption.
4. Cookies & Web Analytics
Our website uses first-party cookies and modern web analytics to maintain session continuity and optimize site performance:
- Essential Technical Cookies: Required to maintain secure portal authentication sessions, account login state, and navigation preferences.
- Google Analytics (GA4): We use Google Analytics, a web analysis service provided by Google LLC (“Google”), to collect aggregate, non-personally identifiable telemetry such as visitor volume, page engagement, device operating system, screen dimensions, and traffic sources. Google Analytics utilizes first-party cookies and anonymized IP processing.
- How Google Uses Data: You can review how Google handles data from sites utilizing their services by visiting How Google uses information from sites or apps that use our services.
- Opt-Out Options: You may prevent Google Analytics from collecting data on your visits by adjusting your browser cookie settings or by installing the official Google Analytics Opt-out Browser Add-on.
5. Third-Party Disclosures & Service Providers
We never sell, rent, monetize, or trade your personal information or media to data brokers, ad networks, or third parties. Data is shared exclusively with verified service providers necessary to operate our business:
- Payment Gateways (Stripe): PCI-DSS compliant credit card and bank transfer processing.
- Google LLC: Aggregated web telemetry and performance analytics.
- Professional Print Labs: Photographic lab partners for physical print production (only when prints or wall art are ordered).
6. Your Rights & Inquiries
You have the right to inspect, download, update, or request the deletion of your personal records and private gallery accounts at any time, subject to legal and accounting compliance.
For questions regarding privacy, image archives, or data requests, contact us by department:
Brett Whitney Media • Fargo, North Dakota
• General & Creative Inquiries: [email protected]
• Billing & Invoicing: [email protected]
• Session Scheduling: [email protected]
• Client Portal & Vault Support: [email protected]
